LingerieCats Provides Free Shipping Anywhere in the World!
For U.S. Customers
We guarantee same business day processing as well as your shipment to be delivered in one week if order is placed before 12 PM PST.
All orders placed on weekdays before 12 PM PST (4PM EST) are processed and shipped on the same day. Orders placed during weekends and holidays will be processed and shipped on the next available business day.
LingerieCats provides free ship via USPS First Class or Priority Mail. After your order is shipped, you will get an email with your tracking number and you can start tracking your package. We also provide Express Delivery shipping method for $55.
All orders are shipped discreetly in plain packaging. The shipping label would not mention the word lingerie, so you can have your package shipped safely to your home or work address.
For International customers
Lingeriecats provide shipping via USPS International Mail for FREE! After your order is shipped, you will receive an email notification. The shipment usually takes 10+ business days based on your country’s custom inspection process.
Important note: We don't provide tracking number for free international shipping.
LingerieCats cares about your satisfaction. If you have any question regarding your order, please contact our customer service firstname.lastname@example.org anytime. We will assist you the following steps within 12 hours. Any unopened items within the postmark 30 days will get full refunds. We will refund the shipping cost if you get the wrong or damaged item.
You may receive your refund in 2 weeks (US and Canada customers) or 4 weeks (Any other countries customers). If you want to exchange your item and you need the new one immediately, please place a new order and then contact us for a refund.